客戶支持中心

[email protected] +86 21 5290 8007

FAQ

  • Do you charge subscription fee?

    - No. Xshowroom is free for buyers and only charge the brand when transaction is made.

  • Do you shoot my collections?

    - No. Brands can upload their own look-book and flat images when they are ready. Sketches can also be uploaded.

  • How do I get training to use the website?

    - Yes. We have user manual and customer support to help you with Xshowroom.

  • Can buyers pay their orders offline?

    - Yes. Buyers’ PO’s do not require a payment online. The brand can set-up it’s own payment and delivery conditions and negotiate with buyers directly.

  • How long does it take to set up my virtual showroom?

    - It takes between a few minutes to a couple of hours to set-up your brand profile and upload your collections. The upload is done through spreadsheets carefully verified by our teams instantly.

  • Can my agents and distributors use Xshowroom?

    - Yes. Xshowroom offers a type of account especially dedicated to agents. The brand can assign specific settings like geographical zone and particular price-lists for each agent account.

  • Do you have a physical showroom?

    - Yes, our sister company Project Crossover is a multi-brand showroom. Due to limited space we will select the suitable brands for our physical showroom.

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